Privacy policy

Last updated:

Feb 18, 2026

  1. Introduction

This Privacy Policy explains how Teamantics OÜ, operating the product TeamLube (“we”, “us”, “our”), collects and processes personal data when you use our website, product, and related services.

This policy applies to visitors, users, customers, and anyone who interacts with us (for example via email or support).

2. Controller (GDPR)

Controller (GDPR):
Teamantics OÜ
Ahti tn 12, Kesklinna linnaosa
15551 Tallinn, Estonia

Contact: hello@teamlube.com

3. Information We Collect

We collect information to operate the Services, provide support, improve performance, and meet legal obligations.

a. Information You Provide

  • Account Information
    When you sign up, we collect information such as your name, email address, company name, and login credentials.

  • Billing Information
    If you purchase a subscription, payments are processed by our payment service providers. We receive billing details such as billing contact and transaction information, but we do not store full credit card numbers.

  • Communications
    If you contact us (for example via email, chat, or support), we collect the information you provide, including message content and contact details.

  • User Content
    We collect and store content you upload or create within the Services (such as files, documents, and workspace content), and related metadata.

b. Information We Collect Automatically

  • Usage Data
    Information about how you use the Services, such as features used, actions taken, session duration, and pages visited.

  • Device and Technical Data
    Such as IP address, browser type, operating system, device identifiers, and language settings.

  • Server Log Data
    When you visit our website or use the Services, our servers may automatically record log data (e.g., request time, pages accessed, referrer URL, and IP address). This is used for security, troubleshooting, and service reliability.

  • Cookies and Similar Technologies
    We use cookies and similar technologies to enable core functionality and (where applicable) analyze and improve usage. See Section 8 for details.

c. Information From Third Parties

If you choose to connect third-party integrations (such as Slack, Notion, or Trello), we may receive limited information from those providers to enable the integration. We may also receive information from payment processors or analytics providers (for example aggregated reporting).

4. How We Use Your Information

We use personal data to:

  • Provide, operate, and maintain the Services

  • Create and manage accounts, authentication, and access controls

  • Process subscriptions, payments, and invoices

  • Provide customer support and respond to requests

  • Communicate with you about service-related matters (e.g., confirmations, product changes, security alerts)

  • Send marketing communications where permitted (you can opt out anytime)

  • Monitor, analyze, and improve product performance and user experience

  • Prevent fraud, abuse, and security incidents

  • Comply with legal obligations and enforce our Terms

5. Legal Bases for Processing (GDPR)

Where GDPR applies, we process personal data based on one or more of the following legal bases:

  • Contractual necessity - to provide the Services you request (Art. 6(1)(b))

  • Legitimate interests - to secure and improve our Services, prevent abuse, and run our business (Art. 6(1)(f))

  • Consent - for example for certain cookies or marketing communications where required (Art. 6(1)(a))

  • Legal obligation - to meet applicable legal requirements (Art. 6(1)(c))

6. How We Share Your Information

We do not sell or rent your personal data.

We may share information in the following cases:

a. Service Providers (Processors)

We work with trusted third-party providers to operate the Services (for example hosting, analytics, customer support, and payment processing). These providers process personal data only on our instructions and are contractually bound to protect it (including via data processing agreements where required under Art. 28 GDPR).

b. Legal Requirements

We may disclose information if required by law, regulation, court order, or lawful government request.

c. Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate safeguards.

d. With Your Instructions or Consent

We may share information when you request it (for example when enabling integrations) or when you explicitly consent.

7. Data Retention

We keep personal data only as long as needed to provide the Services and for the purposes described in this policy.

  • If you delete your account, we delete or anonymize personal data within a reasonable period, unless retention is required for legal, accounting, or security purposes.

  • We may retain limited information where necessary to comply with legal obligations, resolve disputes, and enforce agreements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core functionality (e.g., security, login, preferences)

  • Improve performance and reliability

  • Measure and understand how users interact with our Services (analytics)

Where required by law, we ask for your consent before using non-essential cookies. You can also control cookies through your browser settings. Disabling cookies may impact certain features.

9. International Data Transfers

Your data may be processed in countries other than your own, including outside the EEA, depending on where our service providers operate.

Where data is transferred outside the EEA, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses approved by the European Commission, as applicable.

10. Security

We implement appropriate technical and organizational measures to protect personal data, including encryption in transit (HTTPS/TLS), access controls, and monitoring.

No method of transmission or storage is fully secure. You use the Services at your own risk.

11. Your Rights

Depending on your location (and in particular under GDPR), you may have rights to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Receive a copy of your data (data portability)

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@teamlube.com.

12. Third-Party Services

Our Services may link to or integrate with third-party services. Their privacy practices are governed by their own policies. We encourage you to review them before using those services.

13. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 where required by law). We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our Services, legal requirements, or security practices. The updated version will be posted on this page and the “Last updated” date will be revised.

15. Contact

For questions or requests regarding this Privacy Policy, contact:

hello@teamlube.com